Terms and Conditions
Last Updated - December 31, 2019
Hello! Thanks for clicking to this page, no one ever gives it any love! The Terms and Conditions on this page apply to the website joeyforroo.com, hereafter called the "Site" operated by Joey for Roo, herafter referred to as "us," "we," or "our."
What We Do
Joey for Roo is a clothing brand that creates and sells uniquely designed baby and kids clothing to help support moms and dads through the postpartum and parenting experience.
When you visit the site, or email us, you are communicating with us (duh). Of course, we'll want to respond if needed, so by communicating with us, you're consenting to us communicating with you electronically, either by email or through notices on this site.
Joey for Roo is created as a labor of love and we ask that you respect the work that goes into it by not stealing it. because stealing is super not cool. Everything that appears on the site, including (without limitation), all designs, logos, illustrations, icons, photographs, videos, and written content, as well as the website design, AND all other materials related to Joey for Roo, are our exclusive property and protected by United States and international copyright laws. Again, stealing isn't cool and we'll be really sad. Do not display, reproduce, or otherwise use content from the site without attributing it to us. If you'd like to share some of our content or work with us in some way, please contact us at firstname.lastname@example.org.
If you think that we've done something to infringe upon someone else's intellectual property, let us know. We don't want to steal either and we always want to give credit to those who have worked hard to create content, design, etc.
Having to set up accounts can be the worst (and so time-consuming!) and we want to respect the time of our customers. However, we also want to make sure that we are providing the best customer experience we can. Most of our site can be accessed without an account, but you may need to set up an account for some features such as commenting on the blog. If you do create an account, you are responsible for the activity that happens in your account (because who else would be, right?). If you change your email or account information, it's on you to update it. Also, don't share your account information. But you know that, right? Want to delete your account? Email us and we'll figure out how to do that.
Prices, Taxes, and All That Jazz
As much as we wish we could give all our clothes away to moms and dads for free, we've got to keep this ship afloat somehow. The prices listed for our products represent the retail price and do not include taxes or shipping charges, which will be added and communicated to you in your cart before you place the order. All prices displayed are in U.S. dollars. Once you submit your purchase on the site, you are committing to pay in advance for the product, taxes, and shipping, through whatever payment method you selected. You commit to providing a valid credit card and/or other billing information and authorize us (or any third-party payment service provider we use) to charge you for orders submitted and accepted through the site.
Offer Codes, Sales, and Deals
We LOVE a good deal. And we know how hard it can be to make ends meet while supporting your family and we want to do our best to thank you for supporting this site and therefore supporting OUR family! Every once in awhile, we will promote offer codes, sales, or other deals on products through this site. All these codes, sales, and deals are only available while supplies last and may exclude certain products or any other restrictions that we will detail. Also, you can only use our codes on our site (again, duh). Offer codes cannot be combined with sales or other deals and will be limited to one code per purchase. The dollar value of a code, sale, or deal will not be refunded if the purchased product is returned.
Your Reviews, Comments, and Testimonials
Seriously, we just want to do good by you all. YOU are the reason we do this, to support moms, dads, and other caregivers through this whole postpartum and parenting experience. We would love to hear from your through reviews, comments, and testimonials. By submitting any of those, you are agreeing that we may share your words or other content (photos, videos, etc.) on our site, social media, or other materials (print or digital). By submitting, you are agreeing not to submit someone else's words or content as your own. We respect your content and we promise we won't sell it, but we may want to share it with our community, and by submitting to us, you give us permission to do that, royalty-free.
Rules of Conduct
We believe in a supportive, inclusive, and loving community. By using this site, you agree to abide by those values while engaging in content on our site or on our social media. Hateful, discriminatory, or inflammatory comments will not be tolerated. If you have a complaint about a product or our company, you may voice that in a respectful manner, but the second you go after a parent, child, or any other member of our community, you will be blocked from further commentary and your comment will be deleted. We won't stand for hate or negativity in this community, only support.
Our mission through this site, social media, and supporting resources is to make life better for parents and caregivers. However, by using this site or engaging with our social media, you understand and agree that we have no control over who accesses the site; what content is accessed via the site, what effects the contents have on you or others; how users may interpret or use the content; or what actions may occur as a result of someone accessing the site. Content on the site or links from this site may be interpreted as inappropriate or offensive. That is never our intent - we want to bring the reality of postpartum mental health to light. However, even if you are offended by content on this site, you release us from all liability of thoughts or actions that take place after engaging with the site.
You understand and agree that we have no control over and no obligation to take any action regarding users who access the Site, content accessed, effects the content or products may have, how the content or products are interpreted, or what actions may be taken as a result of exposure to content or products. You release us from all liability related to you or others acquiring content or products through the Site.
We may link to other websites, books, resources, or other content/products on this Site. We will not be held responsible or liable for the accuracy, copyright compliance, legality, or decency of material contained in or accessed through the Site.
Termination of Site Use
We don't want to kick anyone off the site, but we vigilant about making sure that this is a supportive and loving environment for all. In using this site, you agree that we may terminate or suspend your access to end use of the Site or our social media at any time without notice.
Our goal is to make your life better and easier through our products and content. But if you have a dispute or bone to pick with us, we ask that you help us to resolve it quickly and to your satisfaction. Contact us at email@example.com if you have any concerns or complaints.
There is probably a lot of things we forgot in here that we will add to once we continue to get our ducks in a row. We are growing and this legal mumbo jumbo is a lot to process and work on!
At the end of the day, we want you to know that we take our commitment to you very seriously and we will strive to keep you happy as our customers and as our community. But things happen, and we will not be liable for any failure to perform any of the obligations in these Terms if that failure results from a cause beyond our reasonable control, including communications failure, weather delays for delivery, etc.
This agreement constitutes the entire agreement between you and us with respect to the Site and our social media.
Privacy and Safety
Your privacy is super important to us and we will protect it as best we can. Personal information submitted during the order process will only be used to process payment and fulfill your order. We will never sell your personal information to anyone. We use third-party banking through Wix and PayPal to process payments. When you purchase from us, we will store your email for future communications, but will only reach out to you organically if you join our mailing list, from which you can unsubscribe at any time. If you have any questions or concerns about your privacy throughout the order process, please contact us.
If you submit your story through our form, we will also keep that information private, unless you check the "you can share my story" box. If you check that box, you are giving us permission to share your story, any uploaded photo, name, and any other information submitted through that form as we see fit. We will not ever sell that information, however it may be used on our website or social media to promote our products or to raise awareness for postpartum mental health or other causes. Please contact us if you have any questions or concerns about this. We want to do right by you.